Scheduling Administrator
Job Type : Contract, Full Time
Salary : £20000/annum 33 days hols, Life Ins, Ex Pension
We have a great opportunity for a confident, organised individual to join this global, award winning company on a 6 month contract, which will very likely become permanent after the successful 6 months.
Our Central Bedfordshire based client is looking for a Scheduling Administrator on a 6 month contract to join their team.
This is for an ASAP working for 35 hrs per week
Salary: £20,000 pro rata
Benefits:
* 33 days holiday (minimum, inc bank hols)
* enhanced pension scheme
* healthcare
* private medical insurance
* childcare vouchers
* flexi days
* loyalty rewards
Location : Office in Houghton Regis
Hours: Mon – Fri working 35 hours per week between the hours of 9.00am -5pm
Role Objective
The primary objective of the role is to ensure that companies annual assessment visit schedule meets its strategic requirements.
Overview of the Role
To provide an administrative service which assists in the provision of adequate resources to deliver the agreed customer service proposition and associated objectives.
To also provide administrative support within the operations team; providing a key interface between customers and technical staff, administering daily activities associated with the companies services including the preparation of accurate client data for certificate issue, invoices, contract reviews and provide the liaison between clients and relevant staff regarding all enquiries and the progress of the application and certification process.
Duties
* To assist in the establishment of an annual visit programme that ensures delivery of the companies service objectives to its customers.
* To assist in the establishment of an annual resource plan which ensures resources are available to complete the agreed annual visit programme.
* To plan and monitor visit allocations to ensure that the annual visit programme is completed in a timely manner.
* Accurate entry of contract reviews including assisting Client Executives with scope activity, coding and man-day queries.
* To book visits for designated assessors to ensure that the annual visit programme is completed in a timely manner.
* Generating certificates and associated letters, dispatching certificates with invoices when relevant and maintaining accurate related records.
* Providing support and cover to Administration team colleagues as appropriate.
* Dealing with client enquiries, conducting chase up calls and maintaining accurate electronic records as appropriate.
* Planning own workload to ensure priority tasks completed to agreed deadlines and objectives.
* To identify forward issues and make recommendations for their avoidance.
* To prepare routine reports as required.
* To undertake any other duties as appropriate within their competence as required from time to time.
Must Haves
* Minimum GCSE’s or equivalent qualification – including English and Maths (or demonstrable & verifiable relevant work experience).
* Highly motivated with excellent administrative and organisational skills with the ability to prioritise workload.
* Experience of Microsoft Office packages, PC literate and accurate keyboard skills
* Excellent communication skills and ability to build relationships with people at all levels within and outside the organization.
* Excellent customer service skills and experience of working in a customer service environment
* Ability to work as part of a team or on own initiative with minimum supervision
* Technical knowledge and the understanding of the certification process
* Ability to work under pressure to meet deadlines.
This is a global award winning company that offers a great place to work. So if you have great people/ customer service skills along with accurate administration abilities, then please send you details to us asap
If you don't hear back, unfortunately ,you have not been shortlisted on this occasion but please do keep an eye for further suitable roles and we would like to thank you for your application
More Information
- Address Houghton Regis, Central Bedfordshire
