Enrolment Advisor 20 views

Enrolment Advisor

Job Type : Contract, Full Time

Salary : £22750/annum

Our client based in Wyboston has been recognised amongst the Top 20 IT Training Companies in the World. They are looking for an Enrolment Advisor whose role it is to manage the process of enrolling Apprentices onto their programme from start to finish and to ensure documentation is completed on time to meet internal KPIs.
The Apprenticeship Enrolment Department is a fast-paced environment whose aim is to deliver first class customer service to their clients while delivering exceptional advice and guidance to Apprentices and their in-work mentors if needed.
Primary Responsibilities:
• Data processing on various CRM platforms
• Audit Apprentice / Employer documentation in the evidence pack to ensure its compliant
• Check the Apprentices eligibility for funding
• Rectify audit actions
• Produce digital enrolment forms for Apprentices and Employers to complete
• Ensure excellent customer service is given to the clients and apprentices
• Advertise Apprenticeship Vacancies on job boards
• Review applications and email strong candidates to clients
Secondary Responsibilities:
• Arrange for Apprentices and their In-Work Mentors to attend online briefings
• Set deadlines for Apprentices and Mentors to complete paperwork and follow up if necessary
• Conduct Apprentice / In-work Mentor Enrolment online briefings
• Confirm Apprentice Programme start dates with Employer and Apprentice
Candidate experience:
• Experience working with the Microsoft Suite, particularly Outlook, Word, Excel and ideally with CRM software
• Initiative and a willingness to get involved in a wide variety of tasks
• Excellent attention to detail
• Excellent verbal and written English communications skills
• Hard working and positive attitude
• Good interpersonal and client relationship skills
• Time management, organisation and planning skills
• Adaptable to constant change
• Prior experience is desirable but not essential if transferable skills can be identified
• Previous experience in office based customer support and administration role desirable
Our client's company Code
They are very proud of their Company Code which was built collaboratively by the whole team. They live and breathe it every day and will expect you to do so too. As you get to know the business and your colleagues, you’ll see how the code comes to life.
Hungry – Be successful, hit your targets and get better at what you do.
Open – You’re open to new ideas and change.
Care – We care about what we do and act with honesty and integrity.
Fun – Work should be fun, fulfilling, and exciting.
This is a hybrid role with the opportunity to work from home.
Index Recruitment is acting as an Employment Agency in relation to this vacancy.
"Due to the high volume of applications we currently receive, we are unable to respond to all candidates. If you do not hear from a Consultant within 5 working days unfortunately you have been unsuccessful on this occasion

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