TPI Account Coordinator 8 views

TPI Account Coordinator

Job Type : Permanent, Full Time

Salary :

Ref:                 14614

Role:                TPI Account Coordinator

Location:         London/ homebased (hybrid working arrangement – minimum 2 days in the office)

Salary:             Competitive DOE + bonus

Summary:

An independent business-to-business energy supplier is looking for a TPI Account Coordinator to join their team. As the TPI Account Coordinator, you will be a key part of the TPI Account Management team providing support to both internal and external stakeholders. In this role, you will be tasked with providing administrative support to a portfolio of TPI’s, being the first point of, and vetting, onboarding and seamlessly transitioning clients to the post sale team. The right candidate will have proven experience in a customer facing sales administration or sales support role, possess a high attention to detail with a pro-active work ethic and a great professional manner. So, If this TPI Account Coordinator role sounds like a good fit for you, apply today! 

Key responsibilities:

Manage the tendering process for the TPI Sales channel 
Ensure all tenders are logged in line with KPIs any requests are communicated to the relevant people.
Identify and query anomalies in tender data with clients 
Assist Account Managers by obtaining better quality data.
Onboard all new clients accurately to ensure a smooth transition to post sales 
Liaise with the Commercial and Operations departments on tender and contract queries.
Create and send out contract offers in the absence of the Account Manager, obtaining price feedback
Answer incoming calls coming through the Sales Line, managing any queries or complaints.Skills and experience required: 

Previous experience in B2B customer facing or sales administration or sales support role.
Excellent organisational and time management skills with the initiative and ability to proactively plan and prioritise own work and recognise when to ask for assistance.
Attention to detail and accuracy of numerical data.
A creative thinker who can come up with new ways of doing things
Ability to independently work through a set task.
Comfortable working across the range of Windows packages.
A confident and professional manner, able to remain calm under pressure
Proactive and self-motivated to work alone and as a part of a wider team.
Ability to relate to people at all levels and develop and maintain working relationships.Desirable 

Business-to-business Account Management and/or Business Development experience.
Energy experience – understanding of fixed & flex electricity and gas supply contracts
Strong ability to analyse data and present statistical information effectively.
Ability to independently explore and present optional solutions when set a problem

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