Catalogue Operations Executive
Job Type : Contract, Full Time
Salary :
Catalogue Operations Executive
Media & Entertainment
FTC – 6 months, full-time
Location: Leeds/hybrid
Why you should join us…
We connect with millions of people every day, make content they can't get enough of and reflect and shape the world we live in… and we do all this through the power of creativity.
We will be a digitally led entertainment and media company that creates and brings brilliant content to audiences, wherever, whenever and however they choose.
ITV's Catalogue Operations team is responsible for maintaining the ITV Content Catalogue. This database contains the editorial metadata for all the content that ITV produces, commissions and acquires for broadcast, distribution and stream. The Catalogue and its data is central to ITV's digital infrastructure, providing IDs, structure and data which multiple teams and systems utilise on a daily basis.
About the Role:
As an ITV Catalogue Operations Executive, you will be responsible for ensuring that the data in the Catalogue is accurate and up-to-date, ready for it to be employed by all those internal and external teams and systems who consume and use the information. It's an exciting prospect to be at the heart of ITV and its content, with the opportunity to influence both on-screen and off-screen work-streams.
This is a fixed term full time contract, however, we may consider candidates more interested in part-time working are also welcome to apply
Key Responsibilities:
* Maintain ITV’s Core Catalogue – sourcing and inputting content metadata relating to all ITV’s content, regardless of whether it is commissioned or acquired or how and where it will be used in the future. This includes but is not limited to:
* Utilising internal documentation and complimentary products to systemise metadata into ITV’s core catalogue, ensuring that metadata is available for use by downstream users and processes in a timely and efficient manner.
* Liaising with external customers and suppliers in order to source data for acquired programmes and systemising relevant data into ITV’s core catalogue
* Sourcing any missing data from multiple sources, troubleshooting and proactively adjusting processes to reduce recurrence of missing data
* Responding to queries relating to content metadata, completing and communicating changes to other business areas as required
* Approving / creating Catalogue records and associated IDs as required by other business areas
* Ensuring good quality data is captured to agreed timelines, including specific responsibility for key business critical metadata for both linear and VOD platforms.
* Demonstrate a thorough understanding of ITV metadata processes and systems in order to provide sound advice to other departments and to provide a high quality service to downstream users of metadata.
* Demonstrate a clear understanding of metadata responsibilities across ITV and ensure that each business area understands its own responsibilities for creating good quality metadata at the correct stage in the content supply chain. This includes but is not limited to:
* Providing support, guidance, troubleshooting and solutions to issues
* Clarify and demystify procedures and responsibilities
* Promote best-practice around metadata sourcing, curation and use
* Assess and respond positively to changing business needs
* Build and maintain effective relationships with suppliers and customers, building a culture of cooperation and trust, promoting exchange of information in the most timely and efficient manner possible.
* Build and maintain effective relationships with a range of business areas including commissioning and acquired, legal and business affairs, production and other teams with Content Supply and Distribution to ensure awareness and compliance with ITV’s Metadata Governance requirements.
* Contribute to the ongoing development of ITVs metadata policies and systems as required.
* Attend and contribute to relevant business meetings as required to advise and update wider team on upcoming requirements
To be considered for this opportunity you will need to demonstrate the following skills:
Minimum Criteria:
* Excellent planning and organisational skills, with the ability to prioritise and manage own workloads
* Able to work independently and as part of a team
* Ability to build and maintain successful relationships across departments and with external customers
* Good standard of technical ability, will be required to use a range of internal products and systems as well as standard software such as excel
* Ability to proactively investigate, assess and resolve issues with little or no guidance
Key Criteria:
* A good understanding of ITV’s overall strategy and a knowledge of metadata strategies within the wider media industry is highly desirable
* Good standard of written English and strong attention to detail
* A resilient and agile disposition, able to adapt to changing business needs and requirements with a positive attitude.
* Commercial awareness with a good understanding of the media business and ideally an interest in TV and film
* Experience of managing or using data in ITV’s metadata systems is desirable.
* Experience within a content management or data capture environment
* Archive, library or information management degree highly desirable.
ITV strongly encourages applications for this role from disabled people and as a Disability Confident Leader if you meet the minimum criteria for a role and you have declared that you are disabled, we’ll guarantee you’ll get to the next stage* (minimum criteria above).
We're happy to discuss any support/personalisation you may need during our application & selection process as part of our reasonable adjustments approach. So we encourage you to get in touch with us if you require anything
More Information
- Address Leeds, West Yorkshire
