Sales Support Administrator
Job Type : Permanent, Full Time
Salary : £22000/annum Excellent company benefits
At AE Talent Solutions our mission is simple yet profound: to connect exceptional talent with exceptional opportunities. We are dedicated to empowering organizations with top-tier candidates and helping individuals achieve their career aspirations.
We are currently supporting our fantastic client who are a national training provider in Skelmersdale , Lancashire to recruit a full time Sales Support Coordinator who is passionate about delivering outstanding customer service . If you are self-motived, have excellent communication skills and a desire to achieve then this may be the role for you!
Job Purpose:
* To take care of all administrative duties.
* Work closely with the sales team.
* Answering customer queries.
* Resolve complaints in a professional manner.
* Process orders on time.
* Deliver aftersales information and updating customer records.
* Responsible for providing specific information about the company’s products, materials, or services.
* Responsible for providing troubleshooting information, analysing, and reporting customers’ needs and information, checking customer accounts, and issuing billing details.
* Responsible for answering customer sales queries over the telephone.
Key Experience Required:
* Excellent knowledge of Microsoft Office products, especially Excel
* Excellent time management, organisation, and prioritising skills
* Flexible and able to work to tight deadlines.
* Accurate and a good eye for detail
* Understanding of data privacy standards
* Customer-service skills
* Ability to work in a fast-paced environment.
* Solid communication skills, both written and verbal
* Familiarity with business principles and practices
* Superior attention to detail
* Diligent with excellent attention to detail.
* Able to stay calm under pressure.
* Self-starting and highly motivated.
Hours: 8:30am to 4:30pm, Monday to Friday.
This is an excellent opportunity to join a fast-growing, respected company offering long-term career progression
More Information
- Address Skelmersdale, Lancashire
