Sales Administrator
Job Type : Contract, Full Time
Salary : £19000 – £21000/annum
Company – Leading manufacturing company.
This is an excellent opportunity for an Administrator/ Coordinator with a minimum of 3 years office experience to join the team of a leading manufacturing company based in West Bromwich.
This role is initially to cover a 6 month contract with potential for a permanent position.
Duties include:
·Effectively communicating with customers in a professional and friendly manner, building strong relationships at buyer and site level
·Responding to sales queries via phone, e-mail
·Processing and scheduling of customer orders and ordering additional items required
·Provide a proactive approach to customer service, using the in-house management system and delivery-app to ensure efficient product tracking and liaison with customers and sites
·Carrying out administrative tasks such as data input, processing information, completing paperwork and filing documents.
·Updating of CRM information to management system
·Generating paperwork for production requests and delivery notes
·Making follow-up calls and emails
·Follow up delivery schedules, identifying products required by the customer and ensuring queries are dealt with in a proactive and timely manner
·Liaising with Area Sales Managers, providing sales support
·Writing up accurate and grammatically correct sales correspondence
·Attend meetings as and when required
·Work to designated personal and team targets
·Be part of a strong team with a stronger team spirit
Requirements
·Minimum of 3 years administration/ customer services experience within a fast paced environment (ideally manufacturing or scheduling).
·Good knowledge of Microsoft Word, Excel and Outlook.
·Excellent telephone manner.
Location – West Bromwich
Salary – £19-21K
Hours – 8.30am – 5.00pm Monday to Friday
More Information
- Address West Bromwich, Sandwell
