IT Service Desk Technician
Job Type : Permanent, Full Time
Salary :
Job Title: IT Service Desk Technician
* Location: Biggleswade, Beds
* Contract: Permanent, full time
* Hours: 0830am- 5pm, Mon-Thurs & 0830am – 4:30pm, Fri
IT Service Desk Technician:
* Have you got previous experience working as an IT Service Desk Technician?
* Or maybe you’re experienced working as an IT Infrastructure/System Engineer?
* Would you be confident providing 1st and 2nd level support through ITSM platform, troubleshoot system, network, hardware/software problems and support IT projects?
* Does manging the deployment of PCs, handout and stock management be something of interest?
* Would you be keen to work in an International environment?
* Maybe the opportunity to work for a leading global company within the food processing industry has sparked your interest?
If you answer 'YES’ to some of the above, then please get in touch with smart10 today…
Our Client
Our client is a highly established organisation which specialises in production within the global food processing industry. Through strong customer focus and dedication to product innovation, they have grown to become one of UK’s leading companies in their specialised field and a major player worldwide. Our client works with processing firms and food solutions suppliers to develop value-added products for retail and foodservice markets. They support many of the world’s leading food brands through their international network of manufacturing sites and commitment to new product development.
Job Role:
The company ownership recently transferred to a global presence and leader in the European food industry and is rapidly expanding in the UK. To keep with their rapid growth, our client is looking for an IT Infrastructure/System Engineer to strengthen their team.
If you’re keen on working in an international environment, like to take up responsibility, are a good team player who can also work autonomously, then we would be keen to hear from you!
The right candidate will be responsible for providing 1st and 2nd level support through ITSM platform, troubleshoot system, network and hardware/software problems and support IT projects. You will manage the deployment of PCs, smart phones and handheld scanners and the creation, administration and deactivation of system users as well as provide Office 365 and email administration.
General Responsibilities & Tasks
1st and 2nd level support requests through ITSM platform
PC deployment, handout, and stock management
Troubleshoot system, network and hardware/software problems implementing a systematic approach to the resolution
Handheld scanner deployment, handout, and stock management
Smartphone deployment, handout, and stock management
User creation, administration, deactivation
Email administration
Office365 administration
Create and update documentation
Fulfill deployment phase of IT projects
Adhere to the company’s hygiene, Environment, Health and Safety policies, systems and safe working practices
Maintain and promote a clean and tidy working environment and undertake housekeeping duties
Carry out any reasonable request as requested by any member of management within the reasonable scope of the role, and look to develop cost saving initiatives where possible.
Skills, Requirements and Knowledge
Fluent English
User/mail administration
Windows PC and server administration
Basic network administration
Android/iOS knowledge
Office365 administration
Working autonomously
Flexibility
Working in an international environment
Thank you for your interest in this vacancy, which is being advertised by Smart10 Recruitment Group, who are acting as an employment agency / business. Your application will be considered in competition with others and we will contact you within 3 working days if you have been shortlisted.
Smart10 is a multi-award-winning specialist recruitment consultancy focused on the supply of temporary, contract and permanent placements across a select group of business sectors. In order to keep up to date and search for all our active jobs, please visit our website, like us on Facebook and follow us on Instagram or LinkedIn. Please refer to Smart10’s Privacy Policy as to how we hold your data
More Information
- Address Biggleswade, Central Bedfordshire
