Front of House Supervisor 38 views

Front of House Supervisor

Job Type : Permanent, Full Time

Salary : £25000/annum TBD

An amazing opportunity has arisen for a FOH Supervisor to work in the most beautiful, picturesque place in Evesham along with an AWARD-WINNING TEAM- This is an excellent opportunity and not one to be missed!
Reporting to: General Manager – Front of House
Hours: Full time circa 40 hours per week (mix of splits/straight and weekends (flexible) Salary £25k (Full Time Equivalent) dependent upon experience
Experience One year’s experience of working in a busy pub/restaurant environment Weddings, events and functions
MAIN PURPOSE OF JOB:
To support the management of bar and Front of House staff. Creating a vibrant atmosphere through seamless service and attention to detail, bringing energy, creativity and innovative thinking to the running and development of the business.
Operational Management:
* To maintain cellar standards and cleanliness including weekly line cleaning.
* Maintain low wastage levels through good stock rotation, accurate recording, and team training.
* Run shifts, assisting and guiding staff to deal with issues and complaints and ensuring guests’
experiences exceed expectations.
* To monitor and maintain levels of cleaning and housekeeping products and equipment by way of a weekly stock and order system.
* Managing till operation and cash up.
* To work closely with the General Manager to maintain standards and highlight areas of improvement.
* To offer operational support to the General Manager and work with them to complete tasks.
* Work closely with the events team and other managers to ensure all functions, weddings and events operate smoothly and effectively and in accordance with customer requirements and licensing authority regulations.
Health and Safety:
* Take responsibility for monitoring and reporting any health and safety issues to the appropriate person.
* Operate safe practices, act as a role model, and provide guidance to staff to ensure that their safety and that of members and guests is protected.
General
* To support colleagues at peak times and be flexible to undertake any operational duty which might be reasonably required, to ensure customer expectations are met.
* To undertake any other duties as requested by the Senior Management team, in accordance with the scope and responsibilities of the role.
To proactively seek ways of improvement within the business and the removal of

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