3rd Line IT Support Engineer
Job Type : Permanent, Full Time
Salary : £26000 – £32000/annum Bonus
Exciting opportunity for a 3rd Line Support Engineer to join our client who tailor IT services to support and deliver exceptional services.
Role based locally in Southend-on-Sea and paying between £26,000 – £32,000+Bonuses
Duties:
·Responsible for the UK/EU customer backend infrastructure, providing a point of contact for escalations from our 1st / 2nd line teams, which currently support approx. 300 users. Duties will include some project work, mainly research/design/implementation of solutions for their customers.
·In order to be suitable for this position you must have proven experience working in a Systems Engineer, Windows/Linux Systems Administrator, 3rd Line Engineer or similar role covering server, network and application support/administration and experience implementing solutions as well as maintaining them. It is essential to have a broad technical skill set including Windows Server 2012/2016/2019, Hyper-V or VMware, Active Directory, Exchange 2016/2019 SAN/NAS, TCP/IP, switch and firewall administration (ideally Cisco Catalyst/ASA/FTD).
Skills:
* Good all-round experience of multiple infrastructure technologies
* Advanced Microsoft Server skills, VMware vSphere or Microsoft Hyper-V including build & administration
* Microsoft Active Directory, IIS, DNS, DHCP, DFS, RDS support
* Must have ISO 27001 and disaster recovery
* Some scripting experience PowerShell, VBScript, Bash etc.
* VEEAM Backup and Replication knowledge
* Monitoring of infrastructure using Nagios, SolarWinds or similar
* Networking experience TCP/IP, VLAN configuration
* MS SQL Server administration knowledge (not essential)
* Linux system administration on RHEL/CentOS/Debian (basic knowledge)
* Undertake new project work, research and design solutions
* Building, maintaining servers – virtual and physical
* Good customer awareness, ability to manage customer expectations
* Experience working in an ITIL environment and ability to follow process
* Perform day-to-day SAN/NAS support, maintenance and configuration Requirements:
* OS: Windows Server 2012/2016/2019 (AD, IIS, DNS, DHCP, DFS, RDS, Failover Cluster)
* Virtualisation platform: VMware vSphere/Microsoft Hyper-V
* Messaging: Exchange 2013/2016/2019
* Microsoft O365 management and migration
* TCP/IP: switch/firewall network administration
* SAN/NAS: iSCSI/DAS/CIFS/NFS
* Backup/DR: VEEAM, Zerto or similar
* VMware certified: VCP 6
* Systems Engineer / System Administrator/ 3rd Line Support Analyst’s (advantageous) Skills
* Linux systems: RHEL/CentOS/Debian/Ubuntu
* VEEAM certified: VMCE 9
* DevOps: Puppet/Chef/Ansible
* Vendor certified: Microsoft MCSA or MCSE, Cisco CCNA
* Ubiquiti Networks – Unifi
We are looking for a candidate with hunger and desire to succeed, if this is you, please forward your CV or call Vicky for more information
More Information
- Address Southend-on-Sea, Essex
