Technical Support Administrator
Job Type : Permanent, Full Time
Salary :
Technical Support Administrator
Andover
Specialist Knowledge and proven expert in-house departments mean our designs are second to none.
Would you like to join a leading lift engineering specialist that prides themselves on their innovation and their flexibility to meet bespoke customer requirements?
What are we looking for?
Axis is currently recruiting for a Technical Support Administrator. The main goal of this role is to provide technical support for the company alongside administration duties.
As a Technical Support Administrator, you will:
* Provide Technical Support to the Central Administration team and escalate any issues where required
* Compile detailed client reports and provide them to Senior Management in a timely manner
* Collect data from customers to allow informed business decisions to be made in relation to Product & Service development
* Support the wider Administration team with daily tasks when needed
To be successful in this role you will:
* Possess strong IT skills including knowledge of MS Office, specifically Excel
* Have previous experience in Administration and Customer Service
* Demonstrate excellent organisational skills and an ability to work to deadlines
* Possess excellent written and verbal communication skills
What can we offer you?
* Competitive Basic Salary
* A real commitment to your career progression and development
* A culture which encourages innovative ideas and appreciates our talent is the key to our success
More about us….
Over our 25 years of trading, Axis has secured an impressive client base and delivered contracts of varying size and value. Our impressive portfolio now exceeds 3000 units, growing daily and includes blue-chip companies, national institutions, hotels, local authorities and banks. We offer complete design builds of installations to bespoke requirements, such as our Inclinator at the Millennium Bridge in London; as well as maintenance contracts, service contracts and complete refurbishments to existing elevators. We boast a proven track record of reliability and longevity, conforming to the highest British Standards and Lift Regulations.
We are a company with a big commitment to the continuing development of everyone who works for us, strongly supporting career progression and facilitating a culture which encourages innovative ideas and appreciate that our talent is the key to our success.
Our commitment to diversity and inclusion helps ensure the ideas, perspectives and experiences of individual employees support a culture of learning and attract world-class talent. We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.
Otis is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class. To request an accommodation in completing an employment application due to a special need or a disability, please contact us
More Information
- Address SP10, Picket Piece, Hampshire
