Service Coordinator 6 views

Service Coordinator

Job Type : Permanent, Full Time

Salary : £24000 – £26000/annum

Anderson Knight is looking to recruit a Service Coordinator for one of our clients in South Lanarkshire on a full-time permeant basis. As the Service Coordinator – Commercial, your main responsibilities and accountabilities will include:

1. Reviewing, closing, and verifying all visits and moving them to the relevant status on the internal system.

2. Costing and submitting all completed jobs for invoicing in the required format.

3. Resolving any queries that may prevent timely invoicing.

4. Reviewing and resolving any invoice queries that arise.

5. Ensuring that all jobs are completed and submitted on the relevant client web portal.

6. Producing and verifying engineers' weekly timesheets and submitting them to payroll.

7. Resolving any invoice queries specifically related to the Service department.

8. Answering incoming telephone and email queries.

These responsibilities are essential for maintaining efficient operations within the Commercial Team of the Service department.

You will work under the supervision of the Service Excellence Manager and collaborate with other team members to ensure smooth workflow and customer satisfaction.

Please apply with your CV in full confidence

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