Service Administrator
Job Type : Permanent, Full Time
Salary : £18312/annum
Job Title: Service Administrator
Location: Chadderton
Salary: £18,312 per annum
Hours of work: Monday to Friday (8.30 am until 5 pm)
Our client, one of the UK’s leaders in providing innovative construction and engineering solutions for clients within a variety of sectors including Retail, Health, Education and Commercial, now has an immediate need for a Service Co-ordinator to join the current team in the Chadderton Office.
The role presents a fantastic opportunity to join this well-established business with an impressive portfolio of clients.
Suitable candidates should have previous experience in an administrator role. Experience of working within retail Security Systems environment would be advantageous.
Principle Accountabilities:
* Representing the company in a professional and competent manner at all times and develop strong working relationships with colleagues and clients.
* Recording incoming and planned service request activity.
* Pre booking of site visits when required.
* Progressing service request activity to completion.
* Liaison with engineering team.
* Reporting on completed / outstanding service activity.
* Pre booking of site visits when required.
* Preparing service activity for invoicing.
* Ad-hoc activities as requested by Manager.
Key Performance Indicators:
* Meeting client SLA’s.
* Reporting to clients in timely manner.
* Management of issues relating to unfinished service works.
Knowledge, Skills and Abilities:
* Experience in administration (minimum of 2 years’ experience)
* Ability to extract, collate and present performance data relevant to the business
* Effective communication skills both written and verbal, confident in communicating at all levels.
* Ability to work under pressure
* Confident liaising at regional, divisional and senior level.
* Experience in developing strong working relationships with colleagues
* PC literate
* Strong organisational skills with the ability to manage multiple priorities
This is an immediate vacancy
To apply for this role please submit your full and up to date CV to Daniel Murphy at PDA SEARCH & SELECTION LIMITED
More Information
- Address Chadderton, Borough of Oldham
