Sales Administrator- Central Sales Support Team
Job Type : Permanent, Full Time
Salary :
Hybrid working arrangements (Monday and Friday optional WFH days, Tuesday-Thursday in our Basingstoke office)
Employee Benefits Package:
25 days holiday entitlement rising to 28 days after 5 plus years’ service
Holiday Purchase Scheme
2 days for personal wellbeing
Company supported CSR Volunteer Day
Pension – including option to join Salary Sacrifice/Exchange for Pension scheme (SXP)
Electrical Vehicle Salary Sacrifice Scheme
Death in Service – x4 basic salary
Private Medical Insurance available, partially subsidised by Ci
SAGE- Employee Benefits Membership
Corporate gym membership available, partially subsidised by Ci
Salary Sacrifice charity donation scheme
Ci Christmas Savings Club
Ci Lottery
Out of town offices with free parking
Hybrid working arrangement – Mon & Fri optional WFH days
Main duties of the role
* Processing a high volume of orders to a 98% minimum accuracy
* Verify Customer PO’s & sales orders for correctness escalating and/or correcting errors with stakeholders ensuring relevant margins are met
* Liaison with all relevant stakeholders to ensure customer SLA’s are met/exceeded
* Checking of company inventory to determine availability of requested products/services
* Raising purchase requisitions and/or advising stakeholders to purchase stock
* Completing a second check on colleagues work with a high degree of attention to detail
* Ensure records are kept/filed in accordance with company procedures
* Raising internal RMA/Credits on customer accounts and associated procedures when requested
* Timely response to emails from a department in-box
* Create & maintain department Work Instructions to ISO standards
As with all personnel within the business, the individual will also be required to show:
* A commitment to comply with the Company’s Information Security Policy
* A commitment to promptly report any security weaknesses or incidents
* A commitment to adopt and maintain a Health and Safety culture within the Group
Essential Skills/Qualifications:
* Minimum A-C in GCSE English and Math
* Demonstrable experience of working within a sales support function in a medium to large enterprise
* Good working knowledge of an ERP system
* Good understanding of sales operations and governance
* High level of organization skills
* Excellent command of the English language both written and oral
Desirable Skills/Qualifications:
* Knowledge of the UK public sector procurement process
* Experience of the ICT sector
* Experience of working ICT Vendors
* Good knowledge of ISO accreditations such as ISO 90001, 14001 and ISO 27001
More Information
- Address Basingstoke, Hampshire
