Performance Manager 20 views

Performance Manager

Job Type : Permanent, Full Time

Salary :

Role summary
An experienced Performance Manager/Account Manager with a strong digital understanding and experience working with pharmaceutical clients is desirable but not essential.
Assist Client Experience Director with the planning, buying and administration of first-class media campaigns for a brand-new client win.
The role involves planning and implementing media bookings, researching media opportunities, liaising with clients, creative agencies and internal specialists, to devise, implement and report on the impact of media activity.
Communication
Skilled telephone communicator with both clients and suppliers alike.
Calmly fields client enquiries of all kinds, and prioritises verbal over written communication – e.g. would routinely follow up client email contact by phone to follow up on contact updates sent to clients in order to progress actions quicker.
Role Management
Attends client meetings where appropriate. These will either be by video call or in person when appropriate or necessary to do so.
Demonstrates a proactive approach to day-to-day account management. Has sufficient confidence and ability to run a meeting without the presence of a Client Director.
Commercial acumen
Is confident in negotiating rates with media suppliers, taking existing trading rates and regional factors into account.
Secures compensation when appropriate and is able to challenge and negotiate additional charges/ fees.
Leadership & Initiative
Assists execs and trainees with entry-level Advantage (booking system) tasks where required.
Assists in the development of junior colleagues' soft skills through learning recommendations such as suppliers, LinkedIn Learning, Space Academy etc. Looks for opportunities to proactively support senior management without waiting for guidance e.g. preparation for client meetings, briefing reports, liaising with client contacts on outstanding actions.
Strategic Excellence
Has knowledge of multiple media suppliers by channel, especially medical publishers. Knowledge of more sophisticated channel planning and strategy – i.e. broadcast, A/B testing – and has a sound understanding of interpreting campaign results.
Able to independently construct persuasive media plans/ appraisals – demonstrating integrated thinking and planning from start to finish.
Culture and Benefits
A vibrant and progressive Growth Marketing agency boasting two decades of innovation, diversification and sustained growth. A responsible, engaged employer with a proven heritage of nurturing talent, creating structured progression and generating significant opportunities for career enrichment.
We’re especially invested in the culture of our business and have worked hard to foster a flexible, enjoyable and supportive working environment across all five of our offices.
Join a team of professionals that take pride in delivering outstanding work for our clients.
Employees benefit from:
* Remote working
* Flexible working
* Quarterly funded socials
* Discretionary bonus scheme
* Agency-funded LinkedIn Learning subscription
* Cycle2Work scheme
* Interest-free season ticket loans
* Generous holiday allowance
* Birthday early finish
* Free fresh fruit
* Office drinks fridge
This agency is on a transformational growth trajectory and we would love to take you with us.
Space & Time is committed to providing a workplace that actively embraces diversity, is inclusive of all and free from discrimination and harassment

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