Customer Service Advisor
Job Type : Permanent, Full Time
Salary : £21294 – £22575/annum
CUSTOMER SERVICE ADVISOR
£21,294– £22,575
HYBRID
We have a great opportunity for an enthusiastic individual to work as a Customer Service Advisor on a full-time, permanent basis. Our client is a worldwide distributor of products, services and supplies for the healthcare sector.
As a Customer Service Advisor, you will be responsible for full administration duties in the Service Department ensuring customer requirements are met.
Responsibilities:
As a Customer Service Advisor, you will be
·Processing planned and unplanned service and repair requirements
·Closing out engineer worksheets and creating invoices
·Closing outstanding calls and booking follow-up calls as appropriate
·Booking Contract Servicing
·Processing orders for spare parts
·Liaising with internal departments
·Dealing with customers and suppliers
·Participating in special projects and performing other duties as required
Requirements:
To be considered for the role of Customer Service Advisor you must have,
·Experience within customer service, call centre or coordination role
·A technically minded, confident individual
·IT Literate e.g. Excel, Word and Outlook
·Ability to multitask effectively and build strong relationships with clients
·Ideally has had experience with MRP or CRM systems
More Information
- Address Cardiff, South Glamorgan
