Credit Controller
Job Type : Permanent, Full Time
Salary : £22000 – £25000/annum
Credit Controller
Birmingham
£22,000 – £25,000
Our Client based in Digbeth is looking to recruit a Credit Controller to joint there expanding team. You will manage a portfolio of existing and new customers for the purpose of controlling, reducing and maintaining debt. Identifying disputes and logging these into SAGE providing any documentation to customers as required.
Responsibilities:
* Achieve high volumes of daily credit control, documenting call activity – promised payments – instalments
* Log customer disputes in SAGE ensuring the level of detail is sufficient for analysing root cause issues
* Achieve high level collection results for nominated accounts reducing and then maintaining aged debt position
* To help resolve issues with invoicing working alongside your operational colleagues
* To provide speedy solutions for document requests
* To identify root causes for slow settlement and report back to senior team
* Attend any meetings as required
* Utilise any required portals either customer or internal
* Read and interpret financial data working with line manager and DCT to ensure credit facilities are appropriate and in line with policy
Essential Skills/Experience:
* Demonstrable experience in a credit control environment – Essential
* Ability to communicate with customers and staff at all levels of the organisation (essential) with excellent telephone manner
* UK Requirements: Eligibility to work in the UK.
* IT: Microsoft Office skills namely Excel, Word and PowerPoint. Sage – desirable
* To be personable and articulate
