Claims Handler
Job Type : Permanent, Full Time
Salary : £23000 – £25000/annum on application
The post holder will have ideally gained experience within a similar role either working for an Accident Management Company or an Insurer within their Claims Department and can demonstrate a good understanding of Motor Claims.
As a claims Handler you should have the below Key Knowledge,Skills & Abilities
* Excellent communication and interpersonal skills
* Good understanding of Motor Claims
* Good organisational skills
The Claims Handler role includes:
* Accepting new cases and acknowledging receipt to our referral sources
* Dealing with all aspects of client and customer contact
* Gathering information from customers, witnesses and third parties by telephone, post and email to allow the full assessment of claims
* Assessing claims and making decisions on liability
* Obtaining all supportive documentation from the client and checking that all is in order Managing claims through full claims process in accordance with GTA protocols
* Identifying customer requirements for additional services
Assisting with customer queries and complaints in line with company policy
