Workshop Controller

Workshop Controller

Job Type : Permanent, Full Time

Salary : £30000 – £36000/annum

Experienced Workshop Controller required by busy franchised main dealer in Gravesend, Kent. The Workshop Controller is responsible for ensuring service and repairs are carried out effectively and accurately to achieve the highest possible standards. You will be ensuring maximum productivity in the workshop. Conversing between the service department and the Technicians to ensure that all work is actioned effectively and efficiently,ensuring high levels of excellent customer service with customers. You will be driven by exceeding targets and motivating the team to succeed.

You will have:

* Technical Knowledge and qualifications relating to vehicle maintenance

* Previous experience of supervising or managing Technicians

* Computer Literacy

* Duties will include:

* Monitor Progress of repairs and service and communicate to service advisor of any delays

* Check capacity in the workshop based on any additional work requirements

* Running a workshop of 11 staff

* Monitor and give feedback on Technicians quality and efficiency

* Allocate work to qualified technicians

This is a very busy dealership so you will be used to looking after large teams and be able to work well under pressure to meet deadlines, ensuring customer satisfaction levels are at their highest.

Basic salary in the region of £30k with an achievable on target earnings of £35-36k

For further information contact Kim Baker at ENS Recruitment in Westcliff or apply today 

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