Service Engineer
Job Type : Permanent, Full Time
Salary : £35000 – £40000/annum Attractive benefits package
As a Field Service Engineer reporting to the Service Manager, you’ll undertake preventative maintenance, servicing and repair for all types of company products and commissioning. Covering a wide range of applications and in addition to supporting the customers, you will be providing technical support over the phone. Tasked with providing product improvement and new sales opportunity feedback, you’ll need to communicate effectively with your colleagues in field service planning, commercial and engineering departments.
You will need to have experience of working with building management systems, a variety of different sites and have the 18th edition qualification or equivalent.
Other accountabilities as Field Service Engineer will include:
* Dealing confidently and professionally with customers on-site
* Reporting accurately on all service visits, with accountability for component stock
*Accounting accurately PPM schedules
*Installation and commissioning of company products
*Supporting customers on products and usage
*Working on construction sites
*Knowledge of Electrical and Mechanical contracting
*Managing own van stock
The ideal candidate will have a hands on background that could have potentially come from a variety of industries, electrical installations, commissioning of building services or a service role within the refrigeration or HVAC sector. This role is about finding the right individual who has a mindset to be motivated to deliver excellent customer service with a problem solving attitude. Understanding wiring diagrams and schematics would be advantageous however full product training will be given. A strong all-round communicator, self-motivated and able to both work alone and as one of a team, you will also have a full valid driving licence. Please be aware this role covers a geographical area nationwide, so the ideal candidate will be located in or around the Midlands area. Expenses, overtime and subsistence costs are in addition to the salary package listed which will significantly increase the package detailed.
The client will provide full, on-the-job product training
More Information
- Address West Midlands
