Service Advisor
Job Type : Permanent, Full Time
Salary : £24000 – £26000/annum
Your future employer is offering a fantastic opportunity to join their well-established and rapidly growing business as a Service Advisor. A generous package is available for the right candidate, including a basic salary of up to £26,000, 32 days holiday (including BH), a highly competitive pension scheme, as well as continuous training and development. This position is Monday to Friday only, with the exception of some Saturday mornings during the peak season.
Strong administrative experience is essential for this position, with the ability to prioritise and organise work effectively. Any technical knowledge of machines workings is highly beneficial, but not required.
Duties of the Service Advisor:
Booking in vehicles and machines for servicing and repairs
Planning around times for customers and technicians availability
Liaising with the parts department to ensure availability for work to be carried out
Liaising with the workshop and technicians
Informing customers of job progression and expected completion
Explaining works to customers as needed
Responding to enquiries over the phone and email
Producing job cards, invoices, and all relevant information to complete the jobs
Experience of the Service Advisor:
Some technical knowledge of machinery and vehicles
Ability to work in a high-pressure environment
Previous administration experience is essential
Ability to build rapport with customers and colleagues
More Information
- Address Kings Langley
