Service Administrator
Job Type : Permanent, Full Time
Salary : £25000 – £30000/annum Commission
ADK Kooling Ltd:
Established in 2006, ADK Kooling provides Refrigeration & Air-conditioning services to the whole of London and parts of the South East. Whether it's for a domestic Fridge Repair or a Commercial Air-Conditioning Installation Project, we offer a one stop service for all.
Opportunity:
We currently have an opportunity for a highly self-motivated, organised, and meticulous individual to perform the role of Service Administrator in our Uxbridge Office.
You will be working alongside a team of Service Administrators to provide an Excellent customer service to our customers and liaise with our engineers on a daily basis.
This role is for a responsible and experienced person with Service Admin background. The candidate must have at least 3 years experience in the Service Related Work Environment.
Ideal candidates live local to Uxbridge
Responsibilities include, but not limited to:
* Dealing with customers
* Communicating with our engineers
* Scheduling of work for our engineers
* Preparing and sending out quotes
* Identifying and ordering parts
* Job updating on various systems and portals
* Working on our CRM system
Service Administrator
Experience in the following will be highly beneficial:
* Dealing with our engineers
* Dealing with our customers (including complaints)
* Working in the Service industry for at least 3 Years
Service Administrator
Skills Required:
* Microsoft Office Word, Outlook and Excel at Intermediate level
* Ability to work both as part of a team and unsupervised to meet the varied needs of the Service Team
* Excellent communication and interpersonal skills
* Ability to work effectively under pressure and flexibly when required
* Meticulous attention to detail
* Ability to pick up new systems and procedures quickly
* Highly organised manner with ability to prioritise workload
* Excellent spoken and written English
Salary:
Competitive
Service Administrator
Benefits:
* Full in-house training on our systems and processes
* Access to various employee discounts
* On-site parking
* Working local to Hayes
Job Types: Full-time, Permanent
More Information
- Address UB8, Uxbridge South, Greater London
