Sales Support Specialist 5 views

Sales Support Specialist

Job Type : Contract, Full Time

Salary : £250 – £300/day

Sales Support Specialist- London/Hybrid- 18 Months- £250-£300

A global SaaS company are looking for an experienced Sales Support Specialist to join their team on an initial 18 month contract. The successful candidate will play a critical part in providing valuable support to our sales representatives and effectively responding to customer and prospect queries. The ideal candidate should possess extensive experience in sales and customer service, with a deep understanding of best practices in both areas. You should have the ability to analyse and interpret sales metrics, demonstrating a goal-oriented mindset.

Responsibilities:

Provide troubleshooting assistance for customer orders, account statuses and relevant problems.
Provide data and guides to help the sales team
Develop and monitor performance indicators
Manage sales tracking tools and report on important information Keep record of sales trends
Liaise with account managers to develop specific sales strategies
Stay up-to-date with new product and feature launches and ensure sales team is on board
Review pending orders and specific customers requests to ensure excellent customer service and customer experience
Suggest sales process improvementsSkills/ Experience:

Proven work experience as a Sales support specialist or Sales support associate
Hands on experience with ERP and CRM systems
Proficiency with MS Office Suite, particularly MS Excel
In-depth understanding of sales principles and customer service practices
Excellent communication skills
Analytical and multitasking skills
Teamwork and motivational skillsHuntress Search Ltd acts as a Recruitment Agency in relation to all Permanent roles and as a Recruitment Business in relation to all Temporary roles.

We practice a diverse and inclusive recruitment process that ensures equal opportunity for all we work with, irrespective of race, sexual orientation, mental or physical disability, age or gender. As an organisation, we encourage applications from all backgrounds and will ensure measures are met when required, to allow a fair process throughout.

PLEASE NOTE: We can only consider applications from candidates who have the right to work in the UK

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