Sales Support Administrator
Job Type : Permanent, Full Time
Salary : £23000 – £28000/annum
Main Purpose of Role: To provide internal technical sales support and quoting services to customers.
KEY TASKS:
The role of Internal Sales Support will achieve results in the following key areas, in conjunction with the sales team, drawing and production team, in order to fulfill the overall job purpose. This is not an exhaustive list.
* To prepare and submit quotes in line with customer requirements and health and safety requirements.
* To respond to customer enquiries by telephone, email and post.
* To follow up quotes to ensure order success.
* To process orders to production stage.
* To provide sales support to existing customers (specification advice, preparing and submission of literature).
* To provide after sales support (drawings and specifications).
* To provide support to the external sales team.
* To source new customers.
* To enter data into the internal database/system.
* To research new markets for company products.
This role is based in the Sales office but may involve some travel to exhibitions.
KEY REQUIREMENTS FOR ROLE:
Knowledge & Experience
* Desirable: Estimating experience in construction or door industry
Skills
* Excellent written and verbal communication
* Customer service skills
* Proficient in MS Office
* Problem solving
* Organisational skills
* Desirable: Reading of technical drawings
PERSON SPECIFICATION
Qualifications
* Desirable: Maths and English
Personal Attributes
* Essential: Continuous learning and development
* Logical and methodical attitude to work
* A “can do” attitude
* Due to the nature of this role there may be flexibility in working hours at times.
BENEFITS
* £23,400 basic wage, monthly bonus takes package to £28,400
* Health cash plan Scheme: you will be enrolled into the company health cash plan
* Company Sick Pay: You will receive company sick pay after 6 months employment
* Birthday Holiday: Your birthday off if it falls on a workday
* Cycle to work scheme: The Company operates a cycle to work scheme.
* Eye test voucher: We offer Spec Savers eye test vouchers to all staff..
* Garage Door Discount Scheme: We offer a discount scheme for the purchase of a garage door.
The above is not an exhaustive list, the job holder may be required to perform (on a temporary or permanent basis) other related or unrelated tasks which the company reasonably believes falls within their capability and/or responsibility.
For more information or indeed to apply please send your CV to us via the "Apply Now" button and one of the team will call you back to discuss your application
More Information
- Address ST3, Longton, Stoke-on-Trent
