Internal sales

Internal sales

Job Type : Permanent, Full Time

Salary :

Internal Sales – Electrical wholesale

You must have previous electrical wholesale or a similar construction trade sales experience with a combination of strong product knowledge and top-class communication skills, you will be able to develop and satisfy the customers' requirements quickly and efficiently.

You will also act as a liaison between our external sales staff, our customers and the internal operations in order to provide exceptional customer service.

Responsibilities will include:

 Handling enquiries and advising on product lines.

 Preparing quotations

 Customer terms

 Progressing orders – promoting special deals

 Proactive upselling

 Cancelling picking notes and sales registers

 Credit notes

 Use of computer system including

o quotations, enquiries, picking notes, back orders

 Trade Counter cover

 Ad hoc duties as required

Skills Required

Polished communication skills (written and oral)

Computer literate (inc Microsoft Office)

Efficient

Coping with pressures and setbacks

Personal Qualities Required

A hard working polite team player.

A self-motivated person who understands the importance of getting the job done and/or responding to the customer as promised, and on time.

Should be punctual, well presented and like to operate in a clean and tidy manner.

Positive with a friendly "can do" attitude.

A good listener who is keen to learn, develop new skills and "get on" in the business.

Thoughtful and resourceful, someone who enjoys solving problems.

Real ambition and a desire to succeed would be beneficial as the role offers excellent opportunities to progress in the future.

Generous bonus based on profitability of branch. Full details to be advised at interview stage.

Monday to Friday, Core hours: 7.30 to 17.00

Required skills
•trade counter, customer service, retail, electrical wholesale
•Telesales, internal sales, lighting, trade counter

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