Product Support Technician 1 view

Product Support Technician

Job Type : Permanent, Full Time

Salary : £28000 – £38000/annum 31 Days Annual Leave (Including Bank

Salary: 28k – 38k Base
Location: Newmarket  
Overtime: Available
Working Hours: 40 Hours

TXM is currently seeking a Product Support Technician to join a fantastic team based in Newmarket who have become one of the leading premium agricultural machinery manufactures in its segment with industry wide recognition.

This role is working directly for the manufacturer developing support material, training Distributor and Dealer Service Staff, giving phone support diagnosing and fixing an issue with a machine and supporting at local, national, and international shows and exhibitions.

We're looking for a proactive team player who excels in a challenging engineering and production environment. The team work cohesively from an open plan office to gain the best contact between departments to encourage great teamwork and development. Full product, systems and process training will be given on the job to the successful candidate.

Key Expertise
You will be able to build rapport with customers by understanding their requirements and establishing suitable solutions that work for both parties.
The role requires you to be able to communicate with other departments to feedback information for product, and production, development with a continuously improving mindset.
The successful candidate will ideally have an Engineering and technical knowledge background, have an understanding of Agriculture.
Proficient in MS Office and have strong computer skills, have strong communication skills, being able to present to small groups will be essential.Key Skills and Experience:
Engineering technical knowledge and experience.
General agricultural knowledge and knowledge & experience with electrics, hydraulics & mechanics would be advantageous.
Proficient in English (written / spoken).
Proficient in additional language (European) would be advantageous but would not be a key factor for successful application.
Proficient in MS Office.
Excellent communication skills.Company Benefits:
This role offers a competitive salary, the opportunity of working overseas from time to time and to give weekend phone cover (on a rotation basis shared between the After Sales Team).
Our client offers 31 days holiday per annum including Bank Holidays and shuts down over the Christmas period so there is not any need to rush in holiday forms to have this time off with your family.
There are sick pay policies in place for employees that have passed their probation period and free on-site parking.Working week – 8am – 5pm Monday to Friday (40 hours / week)

We are keen on speaking with experienced candidates who are looking for a new challenge and who want to join a business who are rapidly growing and who can offer serious career progression

Jobs by CV-Library