Motor Claims Handler
Job Type : Permanent, Full Time
Salary : £24000/annum dependent on experience
A Claims Handler with motor claims experience is required for a unique service provider of transport solutions. This is a permanent role to engage with drivers to understand cases, claims, queries and supporting them through the claims process with clear communication, empathy and compliance. From First Notification of Loss (FNOL to completion.
* Coordinate correspondence between all parties involved, including colleagues, employees, third party drivers, customers, insurance companies through to stakeholders and local authorities.
* Assess claims and compile facts, evidence, statements and confirm insurance position to the Claims Manager.
* Manage each claim through checks, policy checks, correspondence, FCA. MOJ, MIB, DPA, ABI/GTA processes and record through the claims handling system.
* Balance process, compliance and professionalism with an awareness of timely recovery of costs and operational requirement.
* Debt recovery for claims including complex and aged.
* Support with general fleet location and hire vehicles.
* Recommend solicitors as appropriate
We are looking for:
* Motor claims insurance sector experience
* Claims handling database / software experience such as Eclipse Proclaim
* Knowledge and training on FCA, MOJ or other relevant compliance
* Outstanding communication and administration skills
* Most importantly, empathy, understanding and great communication skills
The details:
* Hours of work 9:00-5:00pm Monday to Friday.
* Full training in this unique setting is provided and supported offering a clear career path in this growing and leading company.
* Great perks and benefits.
* Interviews are immediate and there is an immediate start available subject to your notice period.
To apply, send your full CV today to Louise at Sayjo Recruitment and we will aim
