Junior Technology Support Engineer 4 views

Junior Technology Support Engineer

Job Type : Permanent, Full Time

Salary : £25000 – £27000/annum

The Role
We’re looking for a Junior Technology Support Engineer to be the face of our help desk, supporting teammates with all their IT needs at our office in Barbican and across our 6 high rise and high end residential sites in zones 1-2. You’ll be a multitasking wizz, having the ability to handle various requests such as troubleshooting hardware, building laptops, setting up new sites and getting new joiners all organised for their first days. All whilst being personable and confident in your demeanour, building relationships across the business and being a friendly helping hand.
Ideally you will have 6 -12 months experience in a 1st line support role dealing with all kinds of IT questions, or someone who has great customer service skills, passionate about tech and looking to learn something new in a different environment. We’re a high performing culture, which in this role means someone that's a confident communicator who gets a kick out of going the extra mile, being punctual and has the ability to handle multiple requests and prioritise their workload. You'll be working with and supported by your knowledgeable manager, Julia, who will offer you a tailored training plan to assist with your professional growth, ensuring you're staying ahead in the tech landscape and getting exposure to cutting edge technologies.
You’d be in a full-time, permanent role based in our Barbican office with regular site visits, Monday to Friday working a shift pattern (in order to cover the help desk) either 07.30am – 4.00pm or 09.30am – 18.00pm, dependant on the rota.
Mount Anvil
What we do: We’ve worked in partnership for 30 years to create outstanding places in London. We’re growing, with our construction turnover doubling, and with a pipeline of new projects where we’re raring to get started and make a difference.
Why we’re here: We’re here to pursue better, differently.
Better: One of The Sunday Times’ “100 Best Small Companies to Work For” for over a decade, winner of multiple Pride In The Job and WhatHouse awards for our people and the quality of our homes, and proud to have the nation’s best site in our ranks (winning the highest possible marks across the Considerate Constructors Scheme’s five areas – the first site ever to do so in 22 years of the CCS).
Differently: Our culture is unusual. Different means more transparent with information. More direct with feedback that helps us all grow. More rigorous about setting goals, then giving more freedom to go and achieve them. It’s definitely not for everyone. We don’t hire know-it-alls, we hire “learn-it-alls”. As our CEO, Killian, says: “We work hard to find people who thrive on context and responsibility, rather than rules and procedures. We then work like owner managers, not a leader and a load of helpers.”
Benefits:
Private medical insurance for you and your family through Vitality (including discounts on spa breaks, cinema tickets and your food shopping, free Starbucks, 50% off Virgin Active Membership and more).
Income Protection Insurance to help you cope financially if you’re unable to work due to illness or injury, Life Assurance equivalent to four times your salary, one additional wellbeing day on top of your annual leave & Bank Holidays and enhanced maternity and paternity leave.
We think the best benefit of being here is the learning culture and the ability to make a real difference – we dislike hierarchy and politics, and “not my job” isn’t in our vernacular. Which means if you really care about raising the bar and really want to feel connected to the end product, as opposed to like a cog in a big machine, this could be the place for you to grow your career 

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