IT Field Services Engineer
Job Type : Permanent, Full Time
Salary : £25000/annum + company van
Recruit Specialist is working with a client that is in search of an IT Field Service Engineer to cover Northern Ireland to provide on site IT Support and resolutions to the customers of the company. The salary on offer is up to£25000 DOE and a company Van.
Key Tasks:
Receipt and response to customer calls from service desk
Diagnosis and resolution of logged problems
Have an understanding of the SLA requirement on each call logged
Ensure call is updated and closed in a timely manner
Escalation of issues where relevant
Adherence to company H&S and Quality procedures
Key Technical Skills Required:
A good knowledge of Networks and configurations
Experience with Cisco products
CCNA qualified or capability to attain accreditation
A good knowledge of Microsoft Products
A good understanding of Infrastructure within an IT environment
Ability to provide data cabling work when required
Good all-round troubleshooting skills
Personality skills:
Must be self-motivated
Must be able to work un-supervised, on own initiative
Must have good communications skills
Must be a logical thinker
Must work well in a team environment
Ability to share information
Be confident in both spoken and written communications
An excellent problem solver with strong analytical skills
Someone who likes to keep up to date with the latest technology
Can meet deadlines and maintain high standards even when under pressure
More Information
- Address Belfast, City of Belfast
