Forest & Ground care Workshop Supervisor
Job Type : Permanent, Full Time
Salary :
Our locally owned client has an opporutnity to join their expanding business based in Inverness. Currently looking for a Forest & Ground Care Workshop Supervisor you will be supervising the day-to-day work activities of all F&G Workshop staff- scheduling work and Fulfilling a Lead Technician role.
Key Responsibilities
Supervise and delegate work to staff, monitoring and reviewing their workloads to ensure the Department runs smoothly and to an appropriate standard.
Planning own work schedule, responding to new pressures, adjusting priorities as needed.
Ensure parts are ordered and customer equipment is repaired in a timely manner as to make available as soon as possible.
Maintain a high standard of housekeeping practices within the department.
Supervise work practices to meet the Company’s Health and Safety policy. Training of new members of staff in departmental and Company operating procedures and methods.
Liaise with the departmental manager in procuring given tasks and compliance with departmental procedures to meet objectives including scheduling and costing.
Maintain appropriate records regarding work schedules, rotas and repairs.
Arrange cover and make adjustments to staff rota to cover for absence. Record and approve absence and extra hours worked/overtime.
Monitor staff work performance and address any issues or concerns.
Monitor work systems and procedures ensuring their effectiveness and take necessary steps to update. Advise relevant staff of such new procedures and give any necessary guidance/training.
Diagnose faults and diligently undertake all core and other trade works, as instructed, ensuring that the quality of work meets the highest standards and that targets are achieved.
Provide specialist technical advice and training to staff in the relevant techniques, drawing upon considerable depth of knowledge, skills, experience and expertise.
Provide direct support to all levels of staff towards maintaining the highest level of customer service and upholding the clinets good name
To keep the workshop clean, tidy and organised.
Attend breakdowns as required or organise staff to attend.
May be asked work at other branches if required.
Required Skills & Experience
Previous experience in a similar role with a proven track record is essential.
Experience of supervising and guiding a team of workshop technicians is required.
Vocational qualification, e.g. HND/HNC and/or SVQ Level 3 in mechanical engineering (or equivalent) with significant relevant work experience.
IT literacy and basic familiarity with computer packages, e.g. Microsoft Office.
Ability to work under time pressures.
Able to demonstrate good interpersonal skills.
Ability to respond positively to new challenges and change.
Able to demonstrate flexibility to achieve completion of tasks.
Sound organisational and administrative skills, including managing time effectively.
Provide excellent customer service.
The ability to deal confidently with people with clear and effective communication skills both verbally and written.
If the above sound of interest and you would like to have a confidential conversation to find out more please contact Lyndsey at Global Highland
More Information
- Address Inverness
