Customer Service Assistant
Job Type : Permanent, Full Time
Salary : £19000 – £23000/annum
Job Summary
Our client based in Guildford are seeking a Customer Service Assistant to come and join their vibrant and friendly team and to offer a support to their customers – both before and after they buy and use their products and services to ensure an enjoyable experience with the company.
Job Description
* Helping customers navigate their way around the website.
* Understanding customer’s IT setup using screen sharing tools to streamline their experience.
* Ensuring every customer is treated as a VIP.
* Making sure all customer contacts are responded to quickly and efficiently.
* Digesting customer requirements and feeding this into the product team to help
Skills and Knowledge Required
* Strong customer service
* Excellent attention to detail
* Proactive
Benefits
* Salary between £19,000- £23,000 per annum
* Weekly rotation working shift pattern
* 21 days AL increasing by 1 day per year up to 25 days
* Macbook
* Health care & pension
* Run club
* Childcare voucher scheme
* Cycle to work scheme
* Soft drinks & fresh fruit
* Social events & and great coffee
More Information
- Address Guildford, Surrey
