Clinic Coordinator 1 view

Clinic Coordinator

Job Type : Permanent, Full Time

Salary : £12.50 – £12.82/hour Healthcare, Pension

Penns Personnel are delighted to be assisting a prestigious client in their search for a Clinic Co-ordinator to join the team. We are looking for a Co-ordinator, ideally with a Clinic/NHS background, who is seeking a great opportunity to work for a great company in conjunction with the NHS. Based in superb modern offices very close to Five Ways, this is a lovely opportunity to join a forward thinking, exciting new organisation.

Your role will be to effectively manage the operations of the business, overseeing contracts by liaising with Consultants, nurses and hospitals to arrange service delivery

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Liaising with hospitals to identify requirement dates and ensuring appropriate staff are available.

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Confirming arrangements with hospitals, Consultants and Nurses for future work

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Booking travel for Clinical Staff, paying attention to locations/distances and working with policy

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Maintaining a record of availability for all Clinical Staff

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working with Clinical Support Team to identify suitable members of Clinical Staff for contracts

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Building and maintaining strong relationships with key customers to ensure customer satisfaction.

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Administration including booking patient appointments, sending confirmation letters and carrying out call confirmations

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Monitoring patient outcomes and ensuring appropriate follow up where required including processing test results

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Supporting the Operations Manager to implement service improvements

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Occasionally taking part in the on-call telephone rota over weekends and evenings

Skills and Experience

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Professional customer service approach

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Excellent communication skills and a great telephone manner

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Methodical and systematic

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Able to communicate at all levels

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Attention to detail

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organised and efficient with excellent planning and prioritising skills.

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Exceptional IT skills

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Healthcare background and knowledge of medical terminology is desirable

This role is available on a temp to perm basis – with an immediate start – £12.82 per hour (Salary £25,000 pa)

This is a great opportunity to work in a lovely environment, with like-minded genuine, hardworking people. We want to hear from you asap

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