Agricultural Parts Supervisor
Job Type : Permanent, Full Time
Salary : £35000/annum
Agricultural Parts Supervisor – Inverness
Our client, a successful main Agricultural dealership are looking to expand their team. Our client have been supplying and servicing Agricultural machinery throughout Scotland and the North of England for over 60 years. As Agricultural Parts Supervisor,you will be responsible for the day to day running of the Parts Department alongside the Parts Advisor and Trainee Parts Advisor
The Agricultural Parts Supervisor role comes with a competitive basic salary of £25,000-£30,000 per annum DOE
Competitive salary reviewed yearly
39-hour basic working week and competitive overtime rates
Parts bonus scheme
Average holiday pay to reflect overtime worked
30 days annual leave, increasing with length of service up to a total of 35 days
The option to buy/sell up to 5 days annual leave per year
Health and wellbeing plan – cashback for dentist, opticians, physio and more
Employee Assistance Programme – free counselling and legal advice
Access to high street discounts and savings through Perks
Contributory pension scheme
Life assurance of three times your annual salary
Employee referral programme
in-house training
Agricultural Parts Supervisor Key Responsibilities:
Responding to enquiries via phone, email and in person in a timely manner
Chasing parts, creating Techwebs and following up whilst ensuring the best outcome
Promoting and pro-actively selling parts to meet customer needs
Ensuring customer collections and dispatches are dealt with quickly and efficiently
Supporting our Warranty team by answering enquiries, ensuring accurate storage for Warranty returns and return of goods to supplier when requested
Supporting your team across all aspects of the Parts business by filling in knowledge gaps, answering questions and following processes
Organising shifts, cover and transport for the team
Ensuring all parts are invoiced, allocated to jobs or processed immediately
Maintaining safety standards and implementation of company policies and procedures
Conducting risk assessments
Signing of team timesheets
Loading and unloading the deliveries
Picking, packing and putting away stock
Building and maintaining strong relationships with our customers
Assisting HR with recruitment and employee relations processesMinimum Requirements as Agricultural Parts Supervisor :
Relevant experience within the agricultural/plant industry, car industry or similar
The ability to prioritise tasks and work well in a busy environment
The ability to get on with all different types of people in a fast-paced environment
A good understanding of the importance of excellent customer service and building rapport with customers
Good working knowledge on Microsoft applications
Attention to detail
Flexible and positive attitude with an outgoing approach to work
Friendly and approachable manner so you can assist internal and external customers
This is not a reactive order taking role, you must be comfortable selling and upselling in a pro-active manner face to face and by phone
If you want to hear more about the Agricultural Parts Supervisor role, please send us your CV by clicking ‘apply now’ or by contacting Sanj on (phone number removed) or sending an email to (url removed) to discuss further.
Agricultural Parts Supervisor – Inverness
More Information
- Address Muir of Ord
