Aftersales Advisor
Job Type : Temporary, Full Time
Salary : £20000 – £28000/annum
Temporary cover required – Immediate start
To deal with all service customers in an efficient and courteous manner and to ensure a high standard of customer service. To help ensure customers are processed quickly through Reception and that paperwork and systems are operated smoothly.
You will be provided with full dealership and manufacturer training and coaching to ensure you are equipped for success in the role. Key skills required:
* Excellent verbal and written communication skills
* Passion for delivering high levels of customer service
* Ability to work with minimum supervision
* Proven excellence as a team player
* Competent with standard MS office packages
* Ability to work within our Values
Typical Daily Duties:
* The administration of all aftersales requests i.e. jobcard preparation, bookings, quotes, parts orders via the Pinnacle DMS
* Greeting customers and managing their vehicle progress through workshop
* Ensuring accurate and proactive use of EVHC to achieve pre-set targets
* Deliver excellent customer satisfaction, exceeding manufacturer targets
We endeavour to reply to all applications, however, if you haven`t heard from us within 7 days, you have been unsuccessful with this particular role. You are very welcome to apply to future advertisements placed by Grafters Recruitment Consultants / Grafters Accountancy Personnel
More Information
- Address Washington, West Sussex
