Vehicle Workshop Manager
Job Type : Permanent, Full Time
Salary : £40000/annum
Our specialist and highly established family owned client is seeking to recruit a Workshop Manager due to high demand from customers and company growth.
Mon-Fri (Apply online only) – Due to workplace location your own transport is essential.
This highly important role reports to the Managing Director.
The role
Managing a small team of highly skilled engineers and a workshop controller, this role requires an experienced manager who is able to manage the team but on occasions also work on vehicles to support the team achieving their daily jobs.
Competencies required
Someone who can positively engage the team, has good organisational skills, the ability to prioritise tasks effectively, to make decisions and get things done without supervision.
Problem solving approach to challenges is key to the success of this role, a real leader; someone who can drive results.
Customer service skills are essential as there is an element of customer facing interaction, ensuring the company is providing excellent service throughout the business.
Duties and Responsibilities
Responsible for allocating work to the engineers effectively based on skill set and job location
Day to day running of the workshop, ensuring scheduled work is completed daily and any issues addressed promptly to have minimum customer impact
Working closely with the engineers and supporting the team keeping own knowledge up to date
Adhering to and ensuring staff follow health and safety policies
Investigating complaints and liaising with the office manager to ensure a response is given in a timely manner
Ensuring staff have the right skills and are up to date in all aspects of their training.
Coaching and supporting staff on training needs
Supporting the development of a talented and high performing engineering team, nurturing an innovative and continuous improvement culture
Managing and reviewing consumables to ensure it is the best value for money
Working closely with the management team to identify areas in need of change and action accordingly
Implementing a strong work ethic and promoting customer excellence
Supervising the workshop controller
Ensuring engineer’s weekly diary are scheduled in the most effective way based on individual’s skills and the job location
Overseeing all goods deliveries to ensure it is logged accurately and matches the order; escalating any issues to the office manager promptly
Ensuring optimum management of stock, including accurate and timely process of returns
Skills and Qualifications required
Workshop Manager within the motor sector
Experienced scheduler
Strong people manager
Experience in leading a team
Hands on experience, working with tools
Fabrication skills
Calm under pressure
Process improver
Approachable
Coaching and mentoring
Problem solver
Planning and organisation
Honesty and integrity – leading by example
Desirable Skills
Have good Microsoft Office experience (Outlook, Word, Excel, PowerPoint, Calendars)
This is a superb opportunity to join a very specialist organisation who have a great work culture and who provide excellent levels of service to their customers
First Recruitment Services is acting as an employment agency on behalf of this vacancy
More Information
- Address Haywards Heath, West Sussex
