Service Coordinator
Job Type : Permanent, Full Time
Salary : £20000 – £24000/annum
STRONG ADMINISTRATOR / SALES / SERVICE CO-ORDINATOR – £20,000 TO £24,000 (DEPENDING ON EXPERIENCE) – FULL TIME – PERMANENT – BINLEY COVENTRY
A great opportunity to work in a busy environment with a progressive company.
They work mainly with manufacturing companies supplying, installing and maintaining equipment predominantly in the Midlands region.
Principal duties include scheduling of service and repair work, ensuring materials are available and engineers booked in a timely and efficient manner. A direct customer facing role which requires excellent communication skills both written and verbal, ensuring that the engineers arrive at the correct place at the agreed time with the right spares.
Be part of a friendly and flexible team in a great working environment currently enjoying free tea & coffee and cooked breakfast once a month.
Duties include;
* Spare parts ordering & stores control.
* Booking service visits by telephone, organising a small team of engineers.
* Contacting customers to chase potential service work.
* Responding to breakdown situations and often working under time pressure.
* Invoicing and obtaining purchase orders from customers.
* Supporting engineers with technical issues by liaising with the equipment manufacturer's support team.
The candidate will require;
* Good attention to detail
* Great positive attitude and confidence to call customers chasing work
* Excellent organisational skills
* Excellent communications skills, telephone, email and within the team.
* Sound IT skills including experience of Microsoft software and CRM systems
* To be reliable and trustworthy, with good time keeping and attendance.
This is a permanent position based upon a five day week, Monday to Friday, 08:00am to 17:00pm with a 1 hour lunch break.
If you feel you have the skill set and experience and want to work for a lovely company and be part a the family then please either send your cv or call Teresa
More Information
- Address CV3, Binley Woods, Warwickshire
