Service Coordinator 9 views

Service Coordinator

Job Type : Permanent, Full Time

Salary : £24300 – £27000/annum

What’s in it for you!
• Salary £24,300-27k pa
• 25 days hol plus bank holidays – an extra holiday after years service
• Generous pension contribution – employer 4%, employee 5% after 3 months
• 100% office based initially to learn the role then hybrid can be a option
• Flexibility with hours – 8.(phone number removed) min lunch – 37.5 hour week

Why we’d work there!
• Loyal friendly team with very low staff turnover
• Centrally located with ample free parking

What you’ll do
• Act as a communicator with customers, suppliers, engineers, visitors and enquirers
• Manage job completion from raising job numbers to invoicing
• Management of work in progress o ensure jobs are completed and invoices in a timely manner and in accordance with any customer KPI's
• Keeping engineering schedule up to date
• working with other service coordinators when scheduling works
• maintaining regular communication with customers
• review and sign off quotations including new quotations and engineers recommendations
• Liaising with stores to obtain prices for parts and contractors
• monitoring quotation overview is correct and up to date, including hyperlinks, results cost and revisions are accurate and correct
• carry out regular analysis of quotations
• preparation, review and sign off invoices
• checking job profitability
• monitoring customer contracts are up to date
• monitor standardisation of department diaries
• issue weekly PPM schedules
• monthly valuation reports
• ensuring customer data base are kept up to date
• responsible for all asset list updating
• invoice matching
• working with managers and other members of the service coordinator team to improve efficiently and assist with implementation of siciops
• attend performance review meeting with customers

Experience you need:
• minimum of 3 years experience in a similar role
• exceptional organisational skills
• proven ability to use initiative
• excellent knowledge of IT systems
• time management
• excellent communication skills – written and verbal

How you apply!
Email your CV

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