Senior Metadata Relationship Manager 10 views

Senior Metadata Relationship Manager

Job Type : Permanent, Full Time

Salary :

Want to do the best work of your life? With 24 million customers in 7 countries, make your mark at Europe's leading media and entertainment brand. A workplace where you can proudly be yourself; our people make Sky a truly exciting and inclusive place to work.

"A thrilling task awaits you as a Senior Metadata Relationship Manager. You will be the central interface between our 3rd party Metadata providers and Sky teams from the UK, Italy and Germany. Do you enjoy challenging and improving the status quo? Would you love to work in an international environment with many stakeholders? Are you up for the many opportunities that lie ahead of us? Then you should apply. Join our fantastic Metadata team and take an active role in our exciting journey" – Group Data & Analytics Director

What you'll do:

You will be the main contact for Sky's Metadata suppliers, 3rd party Metadata providers. This is to ensure that Sky provides an outstanding customer experience on our products and operates efficient.

– Making sure that agreed supplier deliverables are met within time, budget, and quality standards
– Responsible for monitoring and driving the achievement of quantity and quality targets from our supplier, as well as developing and agreeing any required interventions where performance falls short.
– Guiding internal QA and QC team activities to provide efficient quality monitoring of supplier data provision, adherence to service, and any impact on downstream internal processes
– Key person for the operational teams to support and help regarding supplier issues
– Scheduling and holding regularly supplier performance reviews driving forward resulting actions
– Raise improvement opportunities with the internal stakeholders and the supplier
– Challenge processes and approaches and create action plans
– Working with Comcast and Sky's Metadata supplier on future requirements and making sure they are roadmap

What you'll bring:

– Experience as a Key Account or Supplier Relationship Manager, ideally involving Metadata or within the Media industry
– Supply Chain management experience
– Demonstrable internal and external stakeholder management expertise across multiple levels of employee
– Experience in project management and budgetary control
– Analytical background and ability to analyse complex trends and data
– Exceptionally strong communicator, problem-solving skills and highly collaborative
– Strategic ability and strong presentation skills
– Self-motivated, flexible and able to work under pressure in a fast-paced team environment
– Experience working within an international corporation with role(s) managing or delivering for more than one country
– Fluent English, German and Italian preferred

The rewards:

There's a reason people can't stop talking about #LifeAtSky. Our great range of rewards really are something special, here are just a few:

– Sky Q, for the TV you love all in one place
– A generous pension package
– Private healthcare
– Discounted mobile and broadband

Where you'll work:


Our Osterley campus is a 10-minute walk from Syon Lane train station. Or you can hop on one of our free shuttle buses that run to and from Osterley, Chiswick Park, Gunnersbury, Acton Town and Ealing Broadway tube stations. There's also plenty of parking, bike shelters and showers.

On campus you'll find six subsidised restaurants and a Waitrose. You can keep in shape at our subsidised gym, catch the latest shows and movies at our cinema, get your car washed and even get pampered at our beauty salon.


Recognised as an 'Inclusive Top 50 Employer' and a 'Times Top 50 Employer for Women', we're working hard to ensure we're a truly inclusive place to work. This means we don't just look at your CV. We're more focused on who you are and the potential you'll bring to Sky. We also know that everyone has a life outside work, so we're happy to discuss flexible working

And we'll do everything we can to support you during your application. If you need us to make any adjustments to our recruitment process, speak to our recruitment team who will be happy to support you.

Why wait?

Apply now to build an amazing career and be part of a brilliant team. We can't wait to hear from you.

To find out more about working with us, search #LifeAtSky on social media. A job you love to talk about.

Just so you know: if your application is successful, we'll ask you to complete a criminal record check. And depending on the role you have applied for and the nature of any convictions you may have, we might have to withdraw the offer

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