Sales Support Administrator
Job Type : Permanent, Full Time
Salary : £23500 – £26500/annum
Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Sales Support to join our existing team.
The Sales Support Administrator will work as part of the business development team and support the Sales team’s provision of commercial & vocational training courses to new and existing clients in order to support the continued growth of the business.
The Sales Support must be committed to our companies’ vision of providing our clients with sector leading customer service and advice on their training requirements.
The successful candidate will undertake the following main Duties and Responsibilities:
To pro-actively contact existing candidates by telephone and other methods to obtain proof of residency along with other information as required
To carry out Skills checks for all Business Development Manager’s
To liaise with clients to obtain compliance documentation
To prepare progress reports and other client facing documents as required
Supporting Business Development Manager’s with booking training courses
Assisting the Learning Coordinators with managing their profiling diaries when required
To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees and customers are treated fairly and impartially showing respect for all
Responsible for the maintenance of the company’s marketing database including adding new records and updating activity carried out on potential and existing candidates
To represent the company in a professional manner at all times
Any other duties as deemed necessary by the line manager
The ideal candidate must possess the following Skills, Experience and Qualities:
Good communication skills both over the telephone and on a face to face basis
Be committed to providing clients with first class customer service
Excellent written communication skills
A self-managing and proactive approach to work requirements
Computer literate, specifically with skills to use Microsoft Excel, Word and internal marketing databases
Strong Communication and Interpersonal Skills
A basic understanding of GDPR compliance
Enthusiasm in the workplace
Work well under pressure
The ideal candidate may possess the following desirable Skills, Experience and Qualities:
Experience within the further education sector
Educated to a minimum of GCSE grade C in English and Maths or equivalent
In return, Skills People Group will give you:
A competitive salary + bonus
25 days holiday + Bank Holidays with two days additional holiday awarded to you after two years
Employer contributory pension scheme
A challenging and rewarding role in a successful and growing business
The opportunity to grow with a business
Other details:
You will report to the Sales Team Leader.
You will be based at Head office, Chesterfield
Equality and Diversity
It is the responsibility of the post holder to promote equality and diversity throughout the Group
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity
Health and Safety
To promote health, safety and welfare throughout the Group
To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures
Safeguarding Children and Vulnerable Adults
It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g. dealing with learner issues i.e. safeguarding and referring on to specialist staff
This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check
If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check
Review
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost and other duties may be gained without changing the general character of the duties of the level of responsibility entailed. Consequently, the Group will expect to revise this job description from time to time and will consult with the post holder at the appropriate time
More Information
- Address Chesterfield, Derbyshire
