Sales Administrator 9 views

Sales Administrator

Job Type : Permanent, Full Time

Salary : £22000/annum + Benefits + 10% Company Pension

Sales Quotations/Office Administrator
Based in Paddock Wood
£22k pa + Excellent 10% company pension to include 1% Death in Service
This is a fantastic opportunity to join our clients Sales Office Team. We are looking for a proactive, enthusiastic individual who is looking for career longevity in a permanent long-term role working closely with a wide range of suppliers and customers from the public, construction, engineering and house building sectors.
The role will be office-based in Paddock Wood. You will be working in a busy, modern, open planned, solution orientated open office, working as an individual and in conjunction with other like-minded team members, producing quotations and liaising with their well established and respected customers.
Previous experience would be beneficial but not necessarily essential, comprehensive one to one training will be provided.
Our client, based in Paddock Wood, Kent is a successful, growing business within the electrical wholesale industry. Due to entering a period of rapid growth, our client is looking to employ two candidates with excellent experience of producing accurate sales quotations along with strong office administration and customer service skills. The main role will require you to assist in the accurate preparation of the timely production of customer quotations with the support of the external Sales team, ensuring all quotations are produced accurately and in the required time frame, whilst upholding the highest standards of customer service at all times.
Due to the business location and the requirements of the role, having a valid driving licence and your own transport is essential.
Key Accountabilities:
* Producing accurate and timely customer quotations
* Liaising / chasing suppliers to obtain / progress pricing to support quotations
* Checking other team members quotes for accuracy, prior to sending
* Logging enquires and tracking all stages with supporting notes within our CRM
* Supporting the Sales Engineers with quotes and customer management (internal sales/buddy)
* The production and oversight of specific customer weekly/monthly reports
* Add support to the weekly rota tasks where appropriate – input picking, end of day reports
* The prompt and effective escalation of any difficult quotes or customer issues
* Working to ensure quote turnaround and accuracy KPIs are achieved or exceeded
* Supporting other team members workload in times of sickness / holidays
* Look for opportunities to improve current quotation systems and procedures, to increase efficiency
* Any other task that may reasonably be required by the Company
* Ensure monthly team Quote time and personal accuracy KPIs are met (as a minimum), preferably exceeded
Secondary Activities / Tasks
* Understanding of the sales orders function to enable holiday/sickness cover as required
* Customer visits as required together with the Sales Engineers
Experience Knowledge & Skills
* Good working knowledge of MS office products particularly Word & Excel
* Keen people skills – team player
* High customer contact and customer service skills
* Good written and oral communication skills
* A working knowledge of CRM software
* Experience of Sales Force or similar
* An understanding of site plans / engineering drawings
* Confident, proactive and detail oriented
* Able to work on own initiative
Salary and Hours
* £22k per annum depending on experience
* 9am to 5pm Monday to Friday
* The company pays an amount equal to 10% of salary into a Pension and 1% Death in Service benefit scheme
* 25 days annual holiday entitlement plus statutory bank holidays
* Company performance-based bonus.
Phoenix Recruitment Services Ltd shall not discriminate unlawfully when deciding which candidate/temporary worker is submitted for a vacancy or assignment, or in any terms of employment or terms of engagement for temporary workers. Phoenix Recruitment Services will ensure that each candidate is assessed only in accordance with the candidate’s merits, qualification and ability to perform the relevant duties required by the particular vacancy

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