Sales Administrator
Job Type : Permanent, Full Time
Salary :
Sales Administrator
We are now seeking talented Sales Administrator to join our successful Accounts team in Chichester. The main objective of the role is to Provide excellent support and administrative service to the Sales and Leasing Departments.
Sales Administrator Objectives
* Provide excellent support and administrative service to the Sales Department
* Maintain high quality of deal files
* Comply with DVLA/AFRL guidelines at all times
* Ensure deal files comply with FCA guidelines
* Develop effective manufacturer and supplier contact
* Deal efficiently with customer requests and queries to ensure total customer satisfaction
* Help retailer to achieve industry-leading standards of process efficiency and cost control
* Must have sales admin & Pinnacle experience.
* Adherence to company policy handbook
Measures
* VQM / dealer audit
* Deal file audits
* AFRL audits
* FCA compliance audits
* Customer satisfaction (CEM)
* Order / supply / stock control measures
Sales Administrator Key Tasks
Objective: Provide excellent support and administrative service to the Sales Department
* Review all functions and tasks with the Sales Manager and advise of any discrepancies or problems encountered
* Make appropriate weekly / monthly reports to the Sales Manager
* Post bonus to deals after gaining authorisation from the Sales Manager
* Document and log all transactions in a structured and methodical way and maintain a systematic filing system for prompt retrieval of documentation
* Maintain effective liaison with all members of the sales team, forming a strong sense of teamwork within the sales department, and ensure accurate and timely feedback of information to appropriate persons
Objective: Develop effective manufacturer and supplier contact
* Ensure that all documentation is dealt with in a timely manner
* Notify Sales Manager of all changes to manufacturer’s policies
* Ordering cars in line with customer and manufacturer expectations
Objective: Help retailer to achieve industry-leading standards of process efficiency and cost control
* Complete all administrative tasks required to complete a vehicle sale
* Ensure accurate invoicing of all sold vehicles, including delivering and posting costs to sold vehicles
* Check and maintain reports, including vehicle debtor report, demo stock report and monthly demo write-downs, on a timely basis
* Maintain payment records and conduct all transactions accordingly so that all cash, cheques and charges are accounted for, following company policy for cash handling
* Verify codes on sales orders
* Ensure compliance to all health and safety procedures and company policy
Professional Demonstrate expert knowledge and skills
Excellence Be outstanding in all that we do
Trustworthy Be open, honest, decent and fair
Everyone working together for the benefit of our business
Respectful Treat others in the way that you expert to be treated
More Information
- Address Chichester, West Sussex
