Sales Administrator Jobs in 2020

Sales Administrator

Job Type : Permanent, Full Time

Salary : £19300/annum Plus 5% annual bonus

SALES ADMINISTRATOR
Location: Wotton Bassett
Salary: £19,300 plus 5% annual bonus
Job Type: x2 Permanent and 1 x FTC
The Sales Administrator will provide both clerical and administrative support to the sales team. The role plays a vital part in the administration and smooth-running of the department.
As Sales Administrator your primary responsibility will be to manage all areas of the administration. Maintain an accurate database of customer information such as billing, card details and maintain updated records of sales figures on a weekly basis. This role is a key point of contact for customers, who may need assistance with orders, requests and queries so being able to handle and prioritise the influx of customer requests is a must.
Key Responsibilities and Accountabilities:
• Provide timely response to customer enquiries using email, phone etc. as necessary
• Central mailbox management
• Responsible for sales administration including: processing card orders, card dispatch, customer invoicing, customer transaction queries, customer reports
• Accurate entry of data into all company in-house CRM systems and maintaining the integrity of records
• Upload and recording of network data files
• Using a variety of software packages, such as Microsoft Word, Outlook, and Excel etc.
• Liaising with staff in other departments and with external contacts
• Ordering and maintaining stationery and equipment supplies
• Sorting and distributing incoming post and organising and sending outgoing post
Key performance indicators
Agreed personal KPIs including;
Service lead time on card dispatch and orders
Key account processes adhered to
Technical knowledge and experience
Sale Administrator in a detailed customer focused environment
Attention to detail
Moderate excel skills
Educated to GSCE level or equivalent
Strong literacy and numeracy skills
PC Literate – Microsoft Office packages