Sales Administration Coordinator 1 view

Sales Administration Coordinator

Job Type : Contract, Temporary, Full Time

Salary :

Sales Administration Co-ordinator

A1 Jobs are recruiting for a Sales Co-ordinator to join our client, a world class specialist in their field, a great opportunity to join a continuous growing business.

Roles and responsibilities

To co-ordinate customer sales enquiries and process customer orders through to delivery, ensuring customer satisfaction and promoting the Company in a professional manner.

Essential requirements

* Higher Grade English, Nat 5 Maths (HNC in a business-related subject would be an advantage)

* Microsoft Excel, Outlook and Word at intermediate level

* Language skills an advantage (preferably French, German or Russian)

* Strong administration skills

Duties

* Prepare and send quotations from customer enquiries.

* Negotiate delivery times relating to enquiry, close sale and receive order.

* All sales order processing functions (input orders, acknowledge, maintain and invoice) including progressing of customer orders ensuring high standards of customer satisfaction.

* Liaise with Sales Operations Planners and internal departments to co-ordinate orders.

* Prepare export shipments, liaising with carriers and completing transport documents/ LOC documents when required.

* Action customer queries and complaints ensuring they are dealt with in a professional and positive manner.

* Sales administration support to Sales Operations Planners.

* Time permitting, carry out other sales operation functions as required.

* Experience in sales, experience as sales co-ordinator or in other administration position would be an advantage.

* Demonstrate competency in the use of Microsoft Excel, Outlook and Word

* Customer focused with great written and verbal communication skills.

* Ability to multi-task whilst maintaining a high level of service ensuring agreed Company and Department standards are adhered to.

* Product knowledge and application of contractual terms and conditions

* Ability to translate customer specifications.

* Able to meet deadlines and to plan and prioritise workload.

* Ability to utilise and determine manual / computer price level within specified parameter

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