Training Advisor 6 views

Training Advisor

Job Type : Permanent, Full Time

Salary : £27000 – £30000/annum

Skills People Group is a national provider of NVQs, programmes for the unemployed and compliance training. We specialise in both commercial and funded training and are proud to be nationally recognised as one of the UK’s largest private training providers. We are currently recruiting for a highly organised, qualified Training Advisor to join our existing team.
The Training Advisor will work as part of the business development team and tele-market the business’s range of commercial & vocational training courses to new and existing clients in order to support the continued growth of the business.
Candidates must be committed to our companies’ vision of providing our clients with sector leading customer service and advice on their training requirements.
The successful candidate will undertake the following main Duties and Responsibilities:
Responsible for the maintenance of the company’s marketing database including adding new records and updating activity carried out on potential and existing clients
To pro-actively contact new & existing clients by telephone to sell & make such clients aware of the business’s training course portfolio
To liaise with new clients as they progress through the sales process to complete and obtain necessary documentation and accurate paperwork to allow effective operational delivery
To act as a focal point within the Business Development Team taking telephone calls from clients responding to requests for information and actions from clients & internal staff
To gather initial copy and text for marketing materials including web site stories, newsletter and social media use
To prepare reports and documents as required
To work with colleagues to consistently improve internal practices, procedures and procedures to provide an efficient and effective service
To fully adopt and adhere to the company’s equal opportunity policy, ensuring that all candidates, fellow employees and customers are treated fairly and impartially showing respect for all
To represent the company in a professional manner at all times
Any other duties as deemed necessary by the line manager
The ideal candidate must possess the following Skills, Experience and Qualities:
Good communication skills both over the telephone and on a face to face basis
Account management & growth skills, preferably within the training or construction sector
Be committed to providing clients with first class customer service
Excellent written communication skills
A self-managing and proactive approach to work requirements
Analytical skills to assess potential business opportunities
Computer literate, specifically with skills to use Microsoft Excel, Word and internal marketing databases
Strong Communication and Interpersonal Skills
Strong attention to detail
Enthusiasm in the workplace
Work well under pressure
The ideal candidate may possess the following desirable Skills, Experience and Qualities:
Experience within the further education sector
Experience within a construction sales background
The ideal candidate must possess the following qualifications:
Educated to a minimum of GCSE grade C in English and Maths or equivalent
In return, Skills People Group will give you:
A competitive salary + bonus
25 days holiday + Bank Holidays with two days additional holiday awarded to you after two years
Employer contributory pension scheme
A challenging and rewarding role in a successful and growing business
The opportunity to grow with a business
Other details:
You will report to the Client Services Director
You will be based at our head office, Chesterfield
Equality and Diversity
It is the responsibility of the post holder to promote equality and diversity throughout the Group
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to equal opportunity and diversity
Health and Safety
To promote health, safety and welfare throughout the Group
To undertake their duties and responsibilities in full accordance with the Group’s Health and Safety Policy and Procedures
Safeguarding Children and Vulnerable Adults
It is the responsibility of the post holder to commit to safeguarding and promoting the welfare of children and vulnerable adults within the organisation
The post holder will undertake their duties in full accordance with the Group’s policies and procedures relating to safeguarding and promoting the welfare of children and vulnerable adults, e.g. dealing with learner issues i.e. safeguarding and referring on to specialist staff
This position is subject to an enhanced criminal records check from the Disclosure & Barring Service (DBS) and will be subject to satisfactory clearance of this check
If this position is classed as Regulated Activity, it is subject to an Adult & Child barring check
Review
The details contained in this job description, particularly the principal accountabilities, reflect the content of the job at the date the job description was prepared. It should be remembered, however, that over time, the nature of individual jobs will inevitably change; existing duties may be lost and other duties may be gained without changing the general character of the duties of the level of responsibility entailed. Consequently, the Group will expect to revise this job description from time to time and will consult with the post holder at the appropriate time

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