Resource Planner 18 views

Resource Planner

Job Type : Permanent, Full Time

Salary : £20000/annum 25 days hols plus

Resource Planning Administrator
TSRN are working with a leading Compliance client who are looking for an experienced Administrator/Scheduler to help organise their Auditors and to help schedule annual Audits for their key clients. This is mainly an telephone based role where the ideal candidate will need to build excellent relationships with their internal customers and be proactive & persuasive when speaking to clients to ensure that the auditors’ diaries are fully booked.
Day to Day duties may involve the following:
To assist in the establishment of an annual resource plan which ensures Auditors are available to complete the agreed annual visit programme.
To plan and schedule visit allocations to ensure that the annual visit programme is completed in a timely manner.
To book visits for designated assessors to ensure that the annual visit programme is completed in a timely manner.
Dealing with client enquiries, conducting chase up calls and maintaining accurate electronic records as appropriate.
Planning own workload to ensure priority tasks completed to agreed deadlines and objectives.
To identify forward issues and make recommendations for their avoidance.
To prepare routine reports as required.
To undertake any other duties as appropriate within their competence as required from time to time.
The successful candidate will have:
Excellent communication skills with the ability to build relationships at all levels
Highly motivated with strong Administration skills
Customer Focused with previous customer service experience
Confident in Microsoft packages
Good knowledge of Geography
In return the client are offering a starting salary of £20,000 25 days hols plus bank, excellent career opportunities, yearly pay rises up to 2%. For further information then please contact Claire on (phone number removed)

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