Receptionist Administrator
Job Type : Temporary, Full Time
Salary : £10.42/hour
We are currently looking for an experienced Receptionist/Administrator to work in South Tyneside.
The role
To work on a front reception to effectively deal with tenants, customers and visitors to the Business Centre ensuring the highest standards of customer care at all times and to efficiently process administrative duties as required
* To provide the highest standard of professional customer service to all tenants, visitors and customers to the Centre and workspace premises both face to face and by telephone
* Meeting and greeting visitors
* To operate the telephone and reception as required
* Build and maintain effective and professional relationships with tenants
* To liaise with tenants and resolve any queries, problems and issues, escalating to management where necessary
* To provide administrative support where required including the input of purchase orders and other relevant information onto computerised system
* To provide and maintain consistently high standards of corporate hospitality
* Ensure meeting rooms are prepared to the highest standard for the use of tenants, customers and visitors
* To maintain appropriate records as required
* To produce documents for internal and external use professionally and efficiently
* You could be covering/floating between 3 business centres in South Shields, Jarrow and Boldon for holidays and sickness.
The person
* Applicants must have previous similar experience
* Have relevant experience of working in a business-to-business Customer Service environment
* Experience of dealing with data input to computerised systems
* Be educated to GCSE level or equivalent including both Maths and English
* Competent in the use of Microsoft Office
* Experience of delivering excellent customer satisfaction
* Good verbal and written communication skills and interpersonal skills
* Able to work well as part of a team
* Able to work effectively, under pressure and with competing priorities, whilst paying attention to detail
* Committed to the principles of equality and diversity
* Ideally have own transport to be able to cover all 3 sites
More Information
- Address NE33, South Shields, South Tyneside
