IT Support Manager 3 views

IT Support Manager

Job Type : Permanent, Full Time

Salary : £38000 – £40000/annum

Winner Recruitment are currently supporting one of the leading agriculture companies in the recruitment of their new IT Support Manager. You will be based at their UK site in Solihull and manager the day to day IT needs of the UK and Ireland side of the business.

With over 50 years’ experience and a leader in their field, my client has sites in over 45 countries and turnover 600 million per year.

This is a great opportunity for an experienced all-round IT expert to join a fantastic team. With new offices in Solihull it’s a modern environment to work in.

The duties of the IT Support Manager will be:

Providing day to day support to up to 80 members of staff, this will include direct staff and franchise staff across the UK and Ireland
Standalone position, responsible for all IT related issues within the business
Password resets, IT strategy support, fixing laptops, remote access, resolving issues over the telephone, setting up new starters, mobile contracts
Develop and implement an IT strategy for the business
Undertaking audits on all IT products
Setting up of a ticketing system
Dealing with all hardware and software issues
Ordering of all IT equipment
Managing the IT infrastructure
Maintenance of IT systems, including Windows, Microsoft, Office and Sales Force
Writing and implementing IT policies
Managing all aspects of IT and data security
Server support
Overseeing web development and the company website
The ideal IT Support Manager will have:

Experienced within a similar role
Broad skill set covering Desktop, Network and Server support
Knowledge of Sales Force would be a benefit but not essential
Prior experience of being the sole person in IT
Hours of work for this role are flexible, either 9am-5pm or 8.30pm-4pm

Salary for the role is circa £40,000 depending on experience

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