Customer Service Advisor

Customer Service Advisor

Job Type : Permanent, Full Time

Salary : £22000 – £24000/annum plus excellent benefits

Customer Service Advisor
Perm opportunity
Location:Andoversford, Cheltenham GL54
Up to £24000pa
Working Hours Mon- Thurs 8am-4.30pm and Fri 8am-12pm
Need own transport.
Our client is part of a very successful group and are now looking to recruit a Customer Service Advisor to join their skilled team.
Responsibility of role:
Reporting to the Commercial Director processing quotations; sales orders, order acknowledgements and other similar tasks. Progressing and placing purchase orders. Occasionally involved in dispatch of orders.
* Answering telephones
* Working with Epicor (ERP system)
* Assisting with raising, chasing and closing quotations
* Processing sales orders
* Raising and sending order acknowledgements to customers for their orders
* Sending & receiving emails on a daily basis
* Cover for other departments for holiday/sick
* Scanning documents/orders into the system
* Any other tasks as required
Personal Attributes :
* Self-motivated – enthusiasm and drive to succeed.
* Accuracy and attention to detail.
* Ability to work under pressure and meet objectives

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