Operations Assistant

Operations Assistant

Job Type : Permanent, Full Time

Salary : £24000 – £26000/annum

Position: Operations Assistant

Location: London

Salary: 24-26k

Ref: (Apply online only)

We have a client based in London looking for an operation’s assistant to join the company full time

Working from home for the most part but to be in the London studio which is in the Clerkenwell area at least once a week

This position involves…

Supporting staff to ensure high standards of customer experience/service

Implementing established policies and procedures

Supporting departments to ensure peak organisational operations

Managing diaries and schedule appointments and meetings

Maintaining customer databases, CRM, recording systems, mailing packages

as needed

Book and arrange travel, transport and accommodation as needed

Sending timely customer service emails pre-installation

Sending post installation customer satisfaction surveys, collating responses

and reporting back to relevant managers

Ensuring payments are received in a timely fashion from clients

Experience of a similar role

Strong time-management and people skills, flexibility, and multitasking ability

Advanced computer skills and experience with online platforms (google apps,

Microsoft Office, CRMs)

Aptitude to learn new software and systems

Full job spec provided prior to interview

Please make sure that your full address and details are included in your application for this role

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