Brand Ambassador
Job Type : Permanent, Full Time
Salary : £25000 – £26000/annum
Position:
Brand Ambassador
Location:
Henley on Thames, Oxfordshire
Salary: £25,000 +
Grafton UK is recruiting for a Brand Ambassador for a luxury goods distributor with a strong international presence. The Client is a leading luxury British brand.
This company is a global business operating its own boutiques and a wholesale network across the world with its own manufacturing centre based in the UK. As they grow the business, they look to invest in the right talent to enable the company to achieve their goals.
BRAND AMBASSADOR PROFILE:
The Brand Ambassador plays a critical role in communicating the company ethos, heritage and product information across their Wholesale partners, Trunk shows and Pop-Up opportunities to maximise customer engagement and drive sales within stores and at events.
KEY RESPONSIBILITIES AS A BRAND AMBASSADOR:
To drive brand awareness and product knowledge of clients across UK retail channels
Deliver product knowledge and customer service training to curate the company experience within our retail partner's stores.
Host Company Trunk shows across the UK in line with Account Managers.
Travel to partners across the UK engaging with retail teams to motivate and inspire how they see and interact with the Brand.
Work alongside retail teams to drive sell-through of Clients products in store.
Maintaining a strong connection to the Sales & Retail Marketing functions within the business to drive the strategy and vision.Wholesale Accounts:
Support priority doors that require further training & team development.
Develop strong and efficient relationships with wholesale partners at all levels – owners, general managers, store managers, retail staff to drive sell out in all doors.
Frequent visits to points of sales to keep the company at the forefront of the team's mind, providing sale support and service training & development to the teams.
Record visit notes, stock information and replenishment opportunities on our internal systems.Trunk Shows and Pop-Ups:
Deliver product knowledge and information on the brand, conveying the passion for the luxury retail industry with a goal to turn all sales associates into passionate brand ambassadors.
Support in the growth of training & development so all retail staff can demonstrate a good knowledge of the Brand.
A good knowledge relates to:
– Brand history
– Product features and benefits
– Pricing
– Advertising/POS/PR
– Partnerships and associations
– Terms and Conditions
– Visual merchandising management
– Work with the Retail Marketing Manager & Account Managers on new product launches and Training requirements.Brand Standards:
While instore ensure optimal brand visibility at POS by supporting wholesalers in implementing windows & displays to Client's Visual Merchandising Guidelines.
Ensuring all staff understand and confirm with the brand standards and excel in delivering these.
KEY SKILLS & EXPERIENCE AS A BRAND AMBASSADOR:
Experience in: Luxury goods, retail, service or hospitality background preferred,
Delivering training or coaching,
Visual Merchandising would be an advantage although not essential as full training will be given
Competencies and personal attributes:
– Hold confidence and energy when in front of teams and individuals.
– Commercial awareness and results-driven.
– Self-motivated and able to effectively prioritise and plan workload in accordance with strict deadlines.
– Careful attention to detail and excellent organization skills.
– Able to communicate well, both orally and in writing, adapting to a wide range of people.
– Knowledge of and ability to use various computer systems.
– A hardworking and reliable attitude, able to work autonomously but collaboratively.
– Able to work on own initiative and to tight deadlines.
– Self-motivated and sets high standards, driven to continually improve.
– Able to remain calm and focussed under pressure.
Strong IT skills including knowledge of Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint
– Excellent presentation and communication skills, ProactiveREQUIREMENTS
Willing to travel and able to stay away for set periods, this role will include weekends and may include evenings outside of store opening hours.
Must hold a current valid driving licence.
How To Apply:
To be considered for this role, please click on the link provided. If you would like any further information about this vacancy before applying, please feel free to email (url removed) with your up to date CV
More Information
- Address Henley-On-Thames, Oxfordshire
