UX Researcher – ecommerce (web/apps)
Job Type : Contract, Full Time
Salary : £300/day inside IR35, fully remote, 12 month
12-month contract/inside IR35/remote working/competitive day rate/Well known E-commerce client
We are looking for a UX Researcher to support our global Ecommerce client's Lead UX Researcher on the various projects and work being planned. As a member of our Product team, you will work in collaboration with UX designers, Product Managers, cross-functional teams and external partners to drive excellence in UX research.
You will gain a deep understanding of our customer's needs, behaviours and attitudes towards our products and brands. This includes helping in putting together quantitative and qualitative research to identify actionable insights, define potential solutions and test these solutions.
Key responsibilities:
* Design and conduct qualitative studies, including field observations and interviews, and remote and in-person usability studies for existing and future products
* Design and conduct quantitative studies, including structuring and analysing surveys to evaluate the impact of product changes and gather insights at scale
* Adapt and innovate research methods to deliver the actionable insights for the challenges and opportunities
* Synthesize and communicate research findings to inform business decisions
* Collaborate closely with Product and Design to develop long-term research plans
* Build empathy and advocacy for our customers and users across the organisation
Requirements and skills
* Bachelor's degree
* Strong qualitative and quantitative research methods
* Knowledge of statistical analysis
* Experience conducting UX research for responsive websites and apps at scale
* Experience with Agile methodologies and different measures of product discovery
* Highly effective presentation, communication, and influencing skills to bring the voice of the customer to life
* Resourceful with ability to get things done; capable of operating in a fast-paced, entrepreneurial environment, across multiple teams
* A sense of fun, operating with humour and a positive demeanour to enthuse and engage people
What's on offer
* Growth opportunities working on global products in a start-up like environment
* Dynamic professional product and technology teams
* An excellent working environment with flat hierarchies and lots of flexibility
* Remote working environment with flexible work-from-home policy
* A family-friendly company
* Competitive salary and company incentives
* Conference and education budget
More Information
- Address Nationwide
